DC Housing Authority – HUD Better Buildings Challenge Technical Assistance

DC Housing Authority – HUD Better Buildings Challenge Technical Assistance

Group14 Services

Maintenance Staff Training
Resident Engagement
Product Guide Development

Snapshot

City – Washington, DC
Project Size – 8,000+ Units

Overview

In the fall of 2015, Group14 Engineering worked with the DC Housing Authority to identify the top five focus areas for enhancing green operation and maintenance practices. The effort was funded by a HUD Better Buildings Challenge Technical Assistance Grant, administered by Enterprise Community Partners.

The five O&M focus areas selected by DCHA leadership were:

  • Green Cleaning
  • In-unit Energy and Water Efficiency
  • Integrated Pest Management
  • Hot Water Mixing Valve Controls
  • Central Boiler and Flue Exhaust Controls

The resident engagement effort included the design & implementation of a sustainability education program and an energy competition. Group14 performed focus groups, in-unit audits, energy action assessments, the development of a toolkit and workshop modules, and an outreach training program.

Results

Group14 worked with DCHA staff to develop Statement of Work (SOW) checklists in each of these areas that could be adopted portfolio wide. A “train the trainer” model was used to develop and deliver training materials around each focus area. Concurrently, Group14 developed and led a resident engagement effort focused on sustainability issues.

Group14 trained approximately 200 DCHA staff utilizing 5 modules on the above topics. This included laborers, mechanics, foremen, property managers, third party O&M staff, and boiler technicians. Group14 also developed and delivered a resident engagement program at 4 public housing sites that saw a 4% electricity savings, a comprehensive resident engagement toolkit, staff & resident training, and a green O&M manual.

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